Pop Fiction Games’ Privacy Policy
Last Updated June 8, 2022
Thanks for visiting PopFictionGames.com!
Here is some information about how we use honest policies and secure technologies to keep customer information private. We do not sell customer information to any outside companies and/or organizations. We limit the information we collect from you to only what we need to do business and create a positive online experience. We provide protection against unauthorized disclosure of the information you give us.
If you have any questions about our privacy practices, please contact us at:
Email: Info@PopFictionGames.com
Mail: Pop Fiction Games, PO Box 1281, Thousand Oaks, CA 91358
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register for our site online or place an order for any of our products or services.
- Register for the Adventurer’s Club newsletter.
- Voluntarily complete a customer survey or provide feedback on any of our social media channels or email.
- Use or view our website via your browser’s cookies.
What Personal Information do we collect?
When customers make a purchase, we collect information such as their name, email address, billing address, shipping address, telephone number, and payment information. When customers register for our mailing list, we collect their names and email addresses.
How do we use the information collected?
Pop Fiction Games may use the information we collect in the following ways: to complete purchase transactions and provide requested services; to contact customers about the status of your orders; internally to improve our site, products/services, and customer experience; or to send opted-in customers newsletters, special offers, and notifications of new products.
We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive. We may retain your shopping history and use details of the products you have previously purchased to make suggestions to you for other products which we believe you will also be interested in, both on the site and in targeted advertisements. For more details and ways to opt-out of personalized advertising, visit the “How Do We Use Cookies?” section below.
Do we share any information with others?
Pop Fiction Games only shares customer Personal Information with Shopify and Google Analytics, which are necessary to process online e-store transactions, optimize our website performance, and understand how our customers use the Site.
Customers can read more about how Shopify uses their Personal Information here: https://www.shopify.com/legal/privacy
Find out more about how Google uses Personal Information here: https://www.google.com/intl/en/policies/privacy/
Customers can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Pop Fiction Games will never sell or share customer information with any other 3rd parties unless we are responding to the judicial process, in which case we will provide information to law enforcement agencies in accordance with applicable law. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction or to avoid injury to our rights or the rights of any other person.
How do we use cookies?
As customers browse our website and other websites, online ad networks we work with may place anonymous cookies on their computers, and use similar technologies, in order to understand their interests based on (anonymous) online activities, and thus tailor more relevant ads to them. We use cookies in a range of ways to improve your experience on our website, including keeping you signed in and understanding how you use our website so we can continue to improve our user experience.
How can users opt-out of tailored advertising?
If users do not wish to receive such tailored advertising, they can opt-out by visiting: https://optout.networkadvertising.org
For more information about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Customers can opt out of targeted advertising by using the links below:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, customers can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
How can customers view, update, or remove their information?
In accordance with the California Consumer Privacy Act, California residents have the right to request that we delete their personal information, and to request that we give them a copy of their personal information. To place a CCPA request, please email Info@PopFictionGames.com.
Registered site users can access their basic information (email, shipping address, phone number) by logging into their accounts. For more detailed information or to place a request for personal information removal, please email Info@PopFictionGames.com.
How do customers opt out of receiving communications from Pop Fiction Games?
To opt out of the Adventurer’s Club newsletter, simply click the “unsubscribe from our mailing list” link located inside of any of our newsletter emails, or email Info@PopFictionGames.com to unsubscribe.
Our customers receive standard order status communications, such as order confirmation and shipping dates, via email. The choice to opt-out of promotional emails will not affect email notifications regarding a customer’s order with us.
How do we secure customer information?
Unfortunately, no data transmission over the Internet can be 100% secure. Accordingly, we cannot guarantee the security of any information customers disclose or transmit to us online. However, protecting the security of private information is very important to us. Pop Fiction Games utilizes a secure processing server when collecting and transmitting your data. We will keep your mailing address and phone number for a period of five years. Once this time period has expired, we will delete your data using Shopify’s built-in privacy management tools.
Residents of California:
Any customer that is a California resident can request a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes. To access this information, please submit a written request to the following address specifying that you want a copy of “California Privacy Rights” notice: Pop Fiction Games, PO Box 1281, Thousand Oaks, CA 91358 attn: California Privacy. Please allow up to 90 days for us to process your request. You may submit such a request once per year.
What are your data protection rights?
Pop Fiction Games, Inc. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you have any questions about our privacy practices, please contact us at:
Email: Info@PopFictionGames.com
Mail: Pop Fiction Games, PO Box 1281, Thousand Oaks, CA 91358